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Return to shopReturns + Exchanges
1. Eligibility for Returns & Exchanges
For hygiene and safety reasons, opened, used, or tried-on hair products cannot be returned or exchanged. Items must be:
Unopened
Unworn
In original packaging
In the same condition as received
Only products with manufacturing defects or incorrect items delivered are eligible for exchange.
2. Return/Exchange Window
You may request a return or exchange within 6 days of receiving your order. After 6 days, we cannot offer a replacement or refund.
3. Non-Returnable Items
Due to hygiene regulations, the following are non-returnable:
Opened hair extensions
Used wigs or bundles
Clearance or sale items
Length & texture–specific custom orders
Please ensure you check your product carefully before opening.
4. Process for Return or Exchange
To start a return or exchange, contact us at support@amodahair.com with:
Order number
Product photos
Reason for return/exchange
Our team will review your request and guide you with the next steps. Approved items must be shipped back unused and in original condition.